Three word hotel review: This hotel sucks.
Ignoring the fact that they have no bathtubs (only showers), their staff seem to be dimwits, and it's currently filled with looters evacuees from New Orleans that insist on being extremely loud at all hours, partying in the halls, and sounding like they're trashing the rooms adjoined to ours, today the hotel ran out of water. There's a certain ironic humor to moving people from shelters with no water into this hotel, but it's definitely not cool if you're paying for it.
Yesterday (Friday) morning they slipped a zero-notice note under the door that there would be a water interruption for the day (as in on Friday). This morning — Saturday — we discovered that we had no water. No running toilet, no running shower, no pressure from the taps. Called the front desk and asked them when it would be back up and they told us 4 PM, long after checkout time. “They were supposed to slip a note under your door last night, I guess you didn't get it.”
Now, I'm not convinced that slipping a note under the door at 3 AM the night before a seven hour water blackout the next morning is acceptable given that the hotel surely has people who have business meetings and commitments that they're going to need showers for, to say nothing of the need to use the toilet. I asked the hotel what refund we could expect and they told us we could have “half off” for the affected day. Yeah, I'd have to say that no water pretty much makes a hotel valueless.
Anyway, don't stay at the Aristocrat Holiday Inn in Dallas, Texas.
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